I have set personalization in a product and when previewed it shows.
I then publish and when the shop is opened in a different browser there is no option to personalize product.
I am using

WordPress 3.9.1

Theme 2014 with a child for a custom footer.
The following plugins.
Category order and Taxonomy Terms Order
Instant Breadcrumbs
No Image Link
Simple Facebook Plugin
Table Press Visual Table Formatting Lite
Widget Data – Setting Import/Export Plugin
WordPress Importer
WP e –Commerce
WP e-Commerce – Store Importer
WP E-Commerce UK Royal Mail Shipping Module

Read more here: personalization a product not being saved


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